Custom Removal Vehicle Is The Perfect Fit For Tomalin & Son

Every vehicle in your fleet should fit your business needs and budget. There’s no sense in running a vehicle that’s too large for your logistics. When Tomalin & Son independent funeral directors wanted a new removal vehicle, they needed a smart but small solution which could navigate the narrow roads of their local area. Superior UK helped them find the ideal solution.

 

Tomalin Proace by Superior UK

Tomalin & Son’s stylish new Proace

Tomalin & Son’s previous removal vehicle was a a Mercedes-Benz Vito supplied by Superior UK. After several years, it was time for an upgrade. Manager Kris Philips worked with Jon Helm, Superior UK’s Southern Salesman, to find a suitable vehicle that could be custom fitted with an appropriate deck system.

Kris was given free rein to research and source the ideal vehicle. After an in-depth search, he came up with the new Toyota Proace van. Superior UK had supplied Tomalin’s previous removal vehicle, and Kris knew they had the experience and expertise to help kit out the new Proace.

“Kris contacted us to discuss an upgrade to their existing Vito,” says Jon. “We showed him the latest Vitos, but soon realised this vehicle is too large for the type of driving Tomalin do. Vehicles seem to be getting bigger, but rural roads are not!”

The Toyota Proace was an excellent alternative to the Mercedes-Benz Vito. It’s a new vehicle to the market and has a smart, dignified look (almost like a mini Vito). The size of the Proace is ideal for the type of deck Tomalin need. After some efficient consultations, Superior UK got the ball rolling.

Tomalin Proace side

Side access to the new decking system

A Smaller Vehicle For Rural Driving

Kris ordered a new van from Toyota, who delivered it directly to Superior UK. As soon as it landed, the team at Superior UK started on the deck build. The Proace was transformed from empty van to a purpose-built removal vehicle in a matter of weeks.

“Many of our removal vehicles have our Rise&Fall decking system, but Tomalin had no need for it,” explains Jon. “There’s no point commissioning a vehicle which is excessive to your needs. So we designed a single fixed deck which fitted the way Tomalin work. Henley-on-Thames is an old town with a narrow bridge and small roads. The Toyota van is an attractive prospect when space is tight. It has the scope to include plenty of useful details in a custom fit.”

Superior UK always work with the customer to ensure their vehicle suits how they plan to use it. Jon took time to listened to Tomalin’s needs and understand which items they carry on a day to day basis.

Tomalin Proace deck.jpg

Ample Storage And Easy Access

“We made sure all of the items fit into the draw mechanisms of custom deck,” he explains. “There’s a large under-deck storage compartment draw at the rear which also forms the ramp, and another a draw accessed either side by a sliding door. This set up gives Tomalin ample storage for everyday essential items, including their first call stretcher. And it looks beautiful, too, fully lined out in burr walnut.”

Kris is delighted with his custom fit Toyota Proace. The new removal vehicle was his project, and he couldn’t be more pleased with how it turned out. Tomalin now have a new removal vehicle which looks smart, dignified, and professional. It handles the narrow roads of Henley-on-Thames and will be an asset to the business as the weather turns cold and icy. Inside the vehicle is neat and tidy, helping Tomalin’s team carry out their duties efficiently and smoothly.

Custom Fit In A Matter Of Weeks

“Kris likes our deck system, and we are delighted to have found him a cost effective solution that fits his needs,” says Jon. “The entire process ran smoothly – he gave us the vehicle, went on holiday, and it was all done to his specifications by the time he returned to work.”

Tomalin & Son is a locally owned independent family company which has been in the Jones family for over 60 years. They are situated in the heart of Henley-on-Thames. Superior UK are just down the road in Reading, but serve customers all over the UK and are present to oversee every vehicle delivery and handover.

This is a blog post from Superior UK Automotive – the Superior UK new and used car website is here.

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Adam Collier Funeral Services’s Decked-Out Removal Vehicle Turns Heads

Adam Collier Funeral Services was started by Adam Collier in 2012, and has rapidly grown to cover a large rural area of North Yorkshire from two offices. After 6 years of business (and a significant amount of mileage!), the firm’s removal vehicle needed an upgrade.

Adam Collier receiving his removal vehicleWhen Adam decided to replace his old removal vehicle, he talked to Superior UK about the possibilities of a purpose-built custom vehicle. The result of those discussions was this professional looking, hard-working custom Ford Transit: the perfect combination of reliable workhorse and professional brand representative.

“Our first removal vehicle was purchased from a garage,” says Adam. “It has served us well, but was never our ideal choice of removal vehicle. It was an early purchase which has seen us through the first few years of the business. But after 6 years, I knew we needed to upgrade.”

Adam’s business covers a vast area of mostly rural postcodes, including a large swath of the North Yorks moors. Every trip to the Crematorium involves at least an hour’s driving, and some trips can mean going to York and Scarborough hospitals to retrieve 3-4 bodies.

Adam knew he needed a serious removal vehicle that could withstand some serious milage, but look great and show off the highly professional and caring image of the business.

“I knew Superior UK provides new hearses and limousines,” he says, “so I got in touch with them to see about a new removal vehicle. I hadn’t appreciated quite how many options are possible when you go for a custom build!”

Adam Collier Transit DeckingAdam started the business by himself, and he now has 2 offices, 4 full-time members of staff, and does around 150 funerals a year. His vehicles need to reflect the professional, modern values of this independent funeral firm. Superior UK’s Northern representative, Greg Platt, visited Adam to discuss the scope of a new removal vehicle.

“I knew what kind of vehicle I wanted,” says Adam. “Greg showed us the different types of decking we could have and talked through all the specs. We opted for the grey decking on the bottom, with the wooden decking to come down when we visit private residences. We cover such a large area that we need purpose built decking. It means we can bring everyone back into our care without needing 2 vehicles or multiple trips. The final result is a spacious and adaptable vehicle which looks much more professional than our previous removal vehicle.”

Adam Collier Transit Custom Graphic SideKevin Smith of Superior UK was delighted to help Adam with his first purchase from Superior.

“The vehicle was built to order,” he explains. “Our Northern representative Greg worked with Adam, advising all the finer details ensuring everything was to Adam’s exact requirements. We are proud of the finished product, and happy to hear it is doing such a good job for Adam.”

Left Greg Platt Superior, Right Adam CollierAdam’s new removal vehicle looks so good that it has garnered praise from employees and families.

“We are even using it on a funeral soon,” he says. “The family didn’t want a hearse, and when we picked up using the Ford Transit, the wife noticed how smart it is inside, and asked if we can use it for the funeral.”

Any removal vehicle needs to be hard-working and reliable, but when you cover such a large rural area these qualities come to the fore.

“This is our workhorse vehicle,” explains Adam. “It needs to look good, perform well, and withstand the miles – because we rack them up very quickly! It’s great that we could commission something a bit special even thought this isn’t a hearse or a limo.”

As Adam discovered, removal vehicles can be as well thought out as any other fleet vehicle, helping promote the values of your business and strengthening your brand in the local area.

This is a blog post from Superior UK funeral vehicles. Our main website is here.

New Vito Private Ambulance Brings Fleet In Line For M Garton & Son

When Malcolm Garton of M Garton & Son in Hull decided to upgrade his private ambulance, he knew it was time to invest in a vehicle that matched the rest of his smart Mercedes fleet. He had been to Superior UK in the past, so knew exactly who to ask for his next Mercedes.

“We have Mercedes limousines, so we really wanted a Mercedes removal vehicle to complete the fleet,” explained Malcolm. “We had been running a Vauxhall Vivaro but, even though it wasn’t very old, it was giving us no end of problems. In fact it ended up off the road for a while, which was far from ideal. We needed a new vehicle which would perform as good as it looks.”

Malcolm and his wife Barbara are co-directors of the family firm, which was founded in 1888 by Mark Garton – Malcolm’s great-Grandfather. The business has five offices across East Yorkshire, serving a wide area which runs along the north of the Humber: from South Cave across to Hedon, taking in the city of Hull.

M Garton & Son’s new private ambulance needed to be modern, dignified, and discreet to stay in keeping with the firm’s reputation and image. Superior UK’s Northern sales associate, Greg Platt, helped Malcolm put together the perfect specification.
Malcolm Garton with Greg Platt (Superior UK Northern Sales)
“We knew we wanted the Mercedes Vito, and wouldn’t need the full Superior ‘Rise&Fall’ decking system,” said Malcolm. “So we asked Superior UK to build a lower fixed type decking system finished in a hearse type wood laminate,” said Malcolm. “Greg helped us with the deck, interior, paintwork, finish, and choice of trimmings.”
Greg Platt Superior UK Northern Sales with Malcolm Garton
M Garton & Son’s finished Vito is a very smart, modern-looking removal vehicle that fits in perfectly with the rest of the fleet.

The Vito has a walnut interior, and is finished in flint grey metallic paintwork with colour coded bumpers and all-round glazing ensure for a discreet removal. The new Vito doesn’t just look great – it’s a pleasure to drive, too, with driver aids including air-conditioning, parking sensors and reversing camera.

“Superior UK made the entire process really easy,” said Malcolm. “We knew from our previous dealings with them that we would be treated very fairly, with great customer service and after care should we ever need it. The Vito is a great addition to our fleet and a vast improvement on our previous private ambulance. Everyone here enjoys driving it, and the families appreciate the dignified and professional look of the vehicle.”

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This is a blog post from Superior UK. Our main website is here.

The UK’s First Pilato Superstella Lands In Norwich

Allcock Family Funeral Services had a very special delivery in March – the UK’s first Pilato Superstella hearse. We asked brothers Paul and Philip what’s so special about their new hearse.

Pilato Superstella at Superior UK HQ

The Superstella before it left Superior UK’s HQ

When the Allcock family ordered their new hearse, they knew exactly how special the vehicle was. After all, they’d actually seen it built at Pilato’s factory in Italy.

Allcock Family FS’s Pilato Superstella hearse is the first UK example of this stunning hearse. Brothers Paul and Philip Allcock explain why they choose to be trailblazers.

“The original plan was to upgrade to the latest Binz vehicle,” said Philip “But we’d seen the Superstella on Pilato’s website, and spoken to Superior UK about it at the NFE show. We liked what we saw. The question remained, was the UK market ready for it?”

Philip’s brother Paul was the one who pushed the idea forward. “We do things differently!” he said. “Our priority is to offer the best with no compromises. We’ve always been very forward-thinking. I told Philip that I thought the Superstella would make an excellent “front of house” vehicle.”

Allcock’s commitment to progress is evident in their choice of silver vehicles. The sleek, futuristic look of the Superstella was the next step. “We debated the pros and cons of running such a distinctive looking car,” said Paul. “We considered the new Binz hearse, too, but it wasn’t enough of a step forward for us. That highlighted just how different the Superstella actually is. We will never compromise on quality, and knew the Superstella is built on the Mercedes chassis that we’re used to. We decided to take the leap.”

The Allcocks were invited to Pilato in Italy to see the build in action. They were joined there by Kevin Smith and his father Peter, from Superior UK, who are Pilato’s exclusive UK partner.

“Barbara and Gianvittorio showed us the greatest hospitality,” said Philip. “Actually seeing the production line was incredible. Everything is hand-built. We could see the entire process from Binz baseline model, through to preparing the body, the paintshop, and the coachbuilding production line. We were struck by how quiet the production line was. It was like a cathedral!

“We were able to walk round the factory by ourselves, then Barbara and Gianvittorio introduced us to the foreman. We were able to discuss our requirements about the interior, trim, and finish.”

Allcock Pilato deck out

The Superstella’s bespoke deck


Kevin Smith from Superior was pleased that he could be there. “We have been Allcock’s vehicle partner of choice since 2008,” he said. “Paul and Philip are hands-on, and knew exactly want they wanted from their Superstella. After several consultations, we helped arrange a visit to the Pilato factory in Italy.
Allcock Pilato decking at night

A view of the deck lit up at night


“The Allcocks wanted a custom built deck and interior. The interior trim work was installed at Pilato, and we designed and manufactured the slide-out decking system. After our visit to Italy, the craftsmen at Pilato were left to transform the Allcock’s dream into reality.”
When Kevin delivered the Superstella to Allcock’s premises in Norwich, Paul and Philip’s father Terry conducted the handover.
Allcock Pilato with Terry at handover

Terry Allcock with his new car at handover


“The style was even better than we remembered, the deck looked stunning, and the finish was beyond our expectations,” Philip said. “I have to congratulate Pilato and Superior UK for the way they married style and function. They gave us exactly what we wanted, and we couldn’t be more pleased.”

The new hearse has received positive feedback since it took to the road in March. “The good comments reassure us that we made the right decision,” said Paul. “The families love the design, and our team members enjoy driving it.”

Paul Allcock is the current President for The National Society of Allied and Independent Funeral Directors, making the Pilato Superstella the preferred Presidential choice!

The UK’s First Pilato Superstella Lands In Norwich is a post from the Superior Automotive UK blog. The main funeral cars website is here.

First Formal Hearse Purchase in 20 Years For FH Halliday & Son

When FH Halliday of Portishead decided to add a second hearse to their fleet, they went searching for a vehicle supplier who welcomed single vehicle orders.

FH Halliday Superior 2

FH Halliday and Son is run on a day-to-day basis by Funeral Director Matthew Aldridge and his wife Tracey, the busy firm serves a large area of Somerset and Bristol from its base in Portishead and second office, Abbey Funeral Services in Worle, Weston-super-Mare.

Matthew Aldridge tells us why it was important to find exactly the right vehicle supplier.

“We already run an bespoke Mercedes Vito hearse, but had been hiring in vehicles to cover demand,” he said. “The time had come to purchase another hearse. We decided a formal hearse would give our clients even greater choice. As this would be our first formal hearse purchase for 20 years I knew I had to find a vehicle supplier who could advise us every step of the way. We searched high and low to find a supplier who shared our excitement for the project.”

Matthew did a lot of industry research but found some carriage masters seemed unenthusiastic about a single vehicle order from a smaller funeral firm.

“That changed when I spoke to Kevin Smith at Superior UK,” he said. “He was excited about our order from the first conversation and no detail was too small for him. He was really good throughout the entire process. I told him exactly what we wanted, and that’s exactly what he found.”

FH Halliday Superior 1

FH Halliday & Son took delivery of their Binz hearse which came with modern styling, glass roof and lights in the coffin chamber. It joins the firm’s Mercedes V class fleet. “We believe it’s important to offer families choice,” said Matthew. “We recently signed up to the Quakers Fair Funeral Pledge, to give people with lower incomes a simpler funeral option if they choose.”

The business has been in the Halliday family since the 1880s and is owned by Helen and Glyn Lawrence who now live overseas. Glyn flew back for the delivery of the hearse and was delighted to be present at the official handover.

“The new hearse was delivered by Kevin in perfect order with our personal plates, and was out on the road the day after Kevin delivered it,” said Matthew. “It looks great and we’ve had fantastic feedback about it from families. Our V Class following cars compliment it perfectly. We have a beautiful fleet now thanks to Kevin’s help and advice.”

As well as extending their fleet, FH Halliday & Son are developing their existing site to include new Chapels of Rest and Service Rooms to give families the opportunity of having services on site. “We have a solid history behind us,” said Matthew, “but we are always looking to the future.”

“I’m grateful to Kevin Smith and the team at Superior UK for the professional handling of this hearse purchase,” he said. “We love the vehicle and the personal way we were all looked after. I hope we can do more business in the future.

First Formal Hearse Purchase in 20 Years For FH Halliday & Son is a post from the Superior Automotive UK blog. The main funeral cars website is here.

Funeral Industry First For Nicholas O’Hara Funeral Directors With Pilato SPA and Superior UK

The delivery of two new Pilato XJ limousines marks the latest installment in the story of Nicholas O’Hara Funeral Directors’s relationship with Pilato SPA and Superior UK. But it’s far from the final chapter.

Superior Pilato for FSJ
Here’s the story behind this ground-breaking fleet.

When Nicholas O’Hara Funeral Directors took delivery of their two brand-new Pilato XJ limousines, it completed their current fleet of stunning Pilato vehicles. Anthony O’Hara explains why he made the decision to work closely with Pilato SPA in Italy and Superior UK, Pilato’s UK distributor, to create a fleet which is turning heads.

“We took delivery of a Queen II Pilato hearse earlier this year,” he said. “The vehicle was considered so special that it was unveiled at the National Funeral Exhibition, and Barbara and Gianvittorio flew in from Pilato Italy specifically for the handover event.

“Our two Pilato hearses – a Queen I and the Queen II – have proved so popular with families that we decided to order two fully-customised Pilato XJ limousines.”

Pilato Superior OHara editorial image 2

Nicholas O’Hara Funeral Directors are a busy family firm serving a wide area across Dorset. They pride themselves on excellence, winning several local and industry awards for business and customer service. In fact, they have recently won the Customer Service Award at the fourth Blackmore Vale Media Business Awards. They extend this commitment to excellence to their fleet.

Their two new Pilato XJ limousines herald a new standard in UK funeral industry vehicles: the cars are the first Jaguar limousines made outside the UK.

Kevin Smith of Superior UK said he was delighted to serve O’Haras with their industry-first choice of fleet vehicles. “Superior UK is very proud to be partner and supplier of Pilato SPA’s Jaguar vehicles to the UK market. Pilato has been a family managed company for over 50 years and a fully-approved Jaguar manufacturing partner since 2007. They are one of Europe’s most successful funeral vehicle suppliers and their vehicles are some of the most sophisticated in the world. We share solid family values and an ongoing desire to provide excellence to all our customers. As UK agent for Mercedes Benz and Pilato’s Jaguar products, we get a great deal of satisfaction out of handovers like these!”

Funeral Industry First For Nicholas O’Hara Funeral Directors With Pilato SPA and Superior UK is a post from the Superior Automotive UK blog. The main website is here

Why Richards Funeral Services Chose Bespoke Removal Vehicle Over Self-Build

Why Richards Funeral Services Chose Bespoke Removal Vehicle Over Self-Build

Busy Welsh funeral firm Richards Funeral Services Ltd serves a large area of the Cynon Valley. So their fleet needs to be reliable, with a professional look that honours this deeply-rooted community and give the families they serve the service they deserve.
new vito mercedes removal funeral vehicle
James Richards, Director and Owner at Richards Funeral Services explains why he made a big decision when it was time to purchase a replacement removal vehicle.

“Our existing removal vehicle was getting a bit tired, so we were looking to replace this workhorse,” James explained. “The removal vehicle we were using was a van on which we’d carried out our own conversion. It was good, and had suited our purposes for many years, but I knew an upgrade would benefit our staff, our business and the families.”

The lifting system on Richard FS’s self-build van conversion was solid but basic. James had a look at some other vehicles including the Ford Transit, which had great reviews, but decided to approach Superior UK to discuss a Mercedes-Benz Vito.

“I really felt we needed something a step up from a standard van,” he said. “We already run a Mercedes-Benz fleet of a hearse and two, so the obvious starting point was to look at a Mercedes-Benz removal vehicle. I’d dealt with the Smith family at Superior regarding our cars, so I gave Kevin a call and he paid us a visit to talk about the Vito.”

James’s key requirements were: exacting Health and Safety standards, an improved lifting mechanism for the vehicle’s top deck, and a professional look which matched his existing Mercedes-Benz fleet. After Kevin Smith of Superior UK had visited Richards Funeral services in Aberdare, James made the trip to Reading to see a selection of vehicles and view the workshop.

“Kevin was able to listen to my requirements and turn them into a practical set of specifications which would work very well in everyday life,” he explained. “It was great to be able to see the workshop and workmanship in action. The Vito is not just a van. It has an executive look, and an incredible level of design and finish. It’s built specifically for the job.”

Richards Funeral Services took delivery of their new Vito removal vehicle at the beginning of October and it was put to work immediately, covering hundreds of miles in its first month. “The staff here are delighted with it,” said James. “It’s a comfortable ride, runs well, and has given us no problems. The details of the finish are great, with excellent coverage on the paintwork unlike previous Mercedes vans we’ve had. The Rise&Fall lifting mechanism Superior built and installed is a step up from anything we’ve had before, and really makes our life easier.”

As the third-generation of this established family business, James knows that reputation and trust are key to longevity.

“The new Vito, and its lifting system, also looks a lot more professional when families see us doing a removal. And that’s what it’s all about,” he said. “We are here to serve the public as best we can, and the families are paramount to the success of our firm.

“Ultimately, the Vito is a better-equipped and more professional looking vehicle than anything we could have achieved ourselves, and I’m glad we went to Superior UK for their help.”

Why Richards Funeral Services Chose Bespoke Removal Vehicle Over Self-Build
is a post from the Superior Automotive UK blog. The main website is here